Escalation that holds the line
Multi-step, time-based policies that escalate to the next person, team, or schedule — and survive worker restarts, because every timer is persisted, not held in memory.
NOCgenie ingests alerts from every monitoring system, deduplicates and routes them to the right responder by schedule and escalation policy — then keeps paging across SMS, voice, push, Slack, Teams and email until someone owns it.
<5s from accepted webhook to first page (p95) · feature-parity with your Opsgenie workflows
Built feature-for-feature, so your runbooks, integrations and rotations come across intact.
Multi-step, time-based policies that escalate to the next person, team, or schedule — and survive worker restarts, because every timer is persisted, not held in memory.
Dedupe by alias, auto-close on recovery, correlate & enrich. Idempotent webhooks — no double-pages, no dropped alerts.
Layered rotations, follow-the-sun, overrides — timezone- & DST-correct. "Who's on call now?" plus an iCal feed.
Staggered delays, quiet hours P1 can override, maintenance windows, and storm-collapse so nobody gets flooded.
Dead-man's-switch monitoring: if a job stops pinging, NOCgenie pages you. The watcher watches itself.
Entra ID / OIDC sign-on, role-based access, scoped tokens, and a full REST API — the UI is just another client.
Per-user rules, staggered across channels — push now, SMS at +2m, a phone call at +5m. And it degrades gracefully: if Slack is down, the SMS still goes out.
Two-way Slack & Teams — acknowledge or close right from the message.
First-class integrations
Import users, teams, schedules, escalations and integrations from your Opsgenie export. Run both in parallel and diff the routing until parity hits 100% — then cut over.
One command pulls your entire Opsgenie config into NOCgenie — idempotent, re-runnable.
Both systems get the same alerts. A diff report flags every routing decision that diverges.
Flip your integrations across once parity is green. No guesswork, no surprise gaps.
webhook → parse → dedupe / auto-close → route (rule → policy) → escalate (schedule on-call → next person → team) → notify (push now · SMS +2m · call +5m) until acked
Sign in to your workspace and route your first alert in minutes.