NOCgenie vs Opsgenie
Atlassian is retiring Opsgenie on 5 April 2027, so every Opsgenie team needs a plan. NOCgenie is built specifically as a drop-in replacement: it mirrors Opsgenie's model — integrations, schedules, escalation policies, routing and notification rules — and adds a one-click importer so you can move without re-learning your on-call setup. This is an honest comparison to help you decide.
At a glance
| NOCgenie | Opsgenie | |
|---|---|---|
| Status | Active, actively developed | End-of-life on 5 April 2027 (Atlassian) |
| Core model | Schedules, escalation policies, routing & notification rules | Schedules, escalation policies, routing & notification rules |
| Channels | SMS, voice, push, email, Slack, Teams, webhook | SMS, voice, push, email, Slack, Teams, webhook |
| Migration | One-click import via Opsgenie API key + parallel-run routing diff | N/A — you're migrating away |
| Pricing | Free up to 5 users; AUD $9.45–$19.95 / user / month | Standalone plans discontinued ahead of EOL |
| Hosting | Multi-tenant SaaS | Atlassian Cloud |
Why teams move to NOCgenie
- • Same concepts, no relearning. Schedules, layered rotations, overrides, multi-step escalations and routing rules map one-to-one.
- • One-click migration. Import users, teams, schedules, escalations and integrations from your Opsgenie API key.
- • Prove parity before cutover. Run both systems in parallel and diff every routing decision until it's 100% identical.
- • Per-user AUD pricing with pooled SMS/voice allowances, and a genuinely free tier for small teams.
How migration works
- 1Import your configPaste an Opsgenie API key (Read + Configuration Access) — NOCgenie pulls users, teams, schedules, escalations and integrations across.
- 2Run in parallelSend the same alerts to both systems and diff the routing until parity reaches 100%.
- 3Cut overRepoint your integrations once parity is green. No guesswork, no surprise gaps.
When to stay on Opsgenie (for now)
If you're mid-contract and not ready to move, Opsgenie keeps working until its 5 April 2027 end-of-life. The key is to have migrated before then — running NOCgenie in parallel now is the lowest-risk way to be ready early.
FAQ
Is NOCgenie a true drop-in replacement for Opsgenie?
Yes. It implements the same on-call concepts (integrations, schedules, escalation policies, routing and notification rules) and includes an importer plus a parallel-run diff, so workflows migrate with no loss of function.
When is Opsgenie shutting down?
Atlassian is ending Opsgenie on 5 April 2027. Teams should migrate before that date.
Will my Opsgenie schedules and escalations come across?
Yes — users, teams, schedules (including rotations and overrides), escalation policies and integrations are imported. Schedule/override edge cases are validated against real exports.
How much does NOCgenie cost compared with Opsgenie?
NOCgenie is free for up to 5 users, then $9.45 (Business) or $19.95 (Pro) AUD per user per month, with annual billing giving two months free.
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