The Opsgenie alternative for Prometheus / Alertmanager

Prometheus Alertmanager is great at detecting problems — but it doesn't wake anyone up. NOCgenie takes every Alertmanager webhook, deduplicates it, routes it by on-call schedule and escalation policy, and pages the right engineer across SMS, voice, push, Slack and Teams until it's acknowledged. It's a drop-in Opsgenie replacement, so your Alertmanager receivers barely change.

Connect Prometheus / Alertmanager to NOCgenie

  1. 1
    Add a Prometheus integration in NOCgenie
    Settings → Integrations → new Prometheus integration. Copy its inbound webhook URL.
  2. 2
    Add a webhook receiver to Alertmanager
    Point a receiver at the URL and set send_resolved so recoveries auto-close.
  3. 3
    Route + escalate
    NOCgenie maps each alert to the owning team's schedule and escalation policy — no Alertmanager routing rewrite needed.
# alertmanager.yml
receivers:
  - name: nocgenie
    webhook_configs:
      - url: https://app.nocgenie.com/api/v1/inbound/<your-token>
        send_resolved: true

FAQ

Does NOCgenie understand Alertmanager's resolved alerts?

Yes — with send_resolved: true, a resolved Alertmanager alert auto-closes the matching NOCgenie alert by its fingerprint, so nobody gets paged for something already fixed.

Will my Alertmanager labels carry across?

Yes. Severity maps to NOCgenie priority (critical→P1, warning→P3, etc.), instance becomes the entity, and labels/annotations are preserved on the alert.

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